Refund Policy for sheskraftygirl.com

We’re an online craft store and we attend local craft shows in Ohio. Selling a variety of handcrafted items. Many of our pieces are limited editions, and some are custom-made to order. We currently ship within the U.S. only, but we plan to expand to more locations in the coming year.

For returns due to shipping damage, please email us photos of both the damaged item and its packaging immediately upon receiving your package. If you notice torn or crushed packaging, please take a photo before opening it.

Refund Policy for ShesKraftyGirl.com – LIVE, LAUGH, AND CRAFTS

At ShesKraftyGirl.com, we take pride in providing you with beautifully handcrafted items that are made with love and care. We want you to be completely satisfied with your purchase, and we understand that sometimes circumstances may require a refund. Please read our refund policy carefully to ensure a smooth and satisfactory shopping experience.

General Refund Guidelines:

Refunds are applicable for eligible items within 14 days of receiving the package(s) item(s).

To be eligible for a refund, the item(s) must be in its original condition, unused, and returned in its original packaging.

Damaged Shipping Returns:

We take every precaution to ensure that your order is well-packaged and safely delivered. However, if you receive an item that is damaged during shipping, we are here to assist you.

Please take clear photographs of both the damaged item(s) and the packaging it was shipped with, and email them to sheskraftygirl@yahoo.com within 14 days of receiving your package(s) item(s).

Our team will assess the situation and, if approved, initiate the refund process or arrange for a replacement.

Limited-Made Items:

Some of our items (s) are crafted in limited quantities due to their unique nature. As a result, replacements for limited-made items may not be possible if they are no longer available.

In such cases, we will offer a full refund or work with you to find an alternative solution.

Custom-Made Items:

Custom-made items, tailored specifically to your preferences, are not eligible for a refund unless they arrive damaged or defective.

We encourage clear communication during the customization process to ensure your complete satisfaction.

Return Shipping:

If your return is approved, we will provide you with a prepaid return shipping label for eligible items to be returned.

Refund Processing:

Once we receive the returned item(s) and verify their condition, we will process your refund to the original payment method used during checkout.

Please allow up to 7 to 10 business days for the refund to be reflected in your account.

Contact Us:

For any refund-related inquiries or to initiate a return, please contact our customer support team at sheskraftygirl.com

Please note that our refund policy is subject to change, and any updates will be posted on our website. We value your satisfaction and strive to provide you with exceptional customer service. If you have any questions or concerns, please don’t hesitate to reach out to us. Thank you for choosing ShesKraftyGirl.com for your handcrafted treasures!