Privacy Policy

Last Updated: October 2, 2026

Your Privacy Matters

She’s Krafty Girl respects your privacy and values the trust you place in our business.

This Privacy Policy explains how we collect, use, protect, and share personal information when you visit our website, shop with us, communicate with us, join the Krafty List, or otherwise interact with She’s Krafty Girl.

We collect and use personal information for legitimate business purposes, including fulfilling orders, providing customer service, operating and improving our website, communicating with customers, and sending marketing communications when appropriate.

We do not sell your personal information, email address, or mobile phone number to third parties for their own marketing purposes.

1. Information We Collect

The information we collect depends on how you interact with She’s Krafty Girl.

Information You Provide to Us

You may provide information such as:

  • Name

  • Email address

  • Telephone or mobile number

  • Billing address

  • Shipping address

  • Order and purchase information

  • Product preferences, sizes, personalization details, or other information needed to complete an order

  • Information submitted through contact forms

  • Information submitted when joining the Krafty List

  • Marketing communication preferences

  • Information you provide when requesting customer service or otherwise communicating with us

We only ask for information that is reasonably related to providing our products, services, communications, or business operations.

2. Orders and Purchases

When you purchase a product from She’s Krafty Girl, we use the information you provide to process and fulfill your order.

This may include using your information to:

  • Process your purchase

  • Arrange payment

  • Prepare and personalize products

  • Ship or deliver your order

  • Communicate with you about your order

  • Provide customer service

  • Handle returns, refunds, or order problems

  • Maintain appropriate business and transaction records

  • Detect or prevent fraudulent or unauthorized transactions

Information provided for an order may also be processed by trusted service providers when necessary to complete the transaction or provide services on our behalf.

3. The Krafty List and Email Communications

You may voluntarily join the She’s Krafty Girl Krafty List.

When you join the Krafty List, we may collect information such as your name, email address, signup date, signup source, and communication preferences or consent information.

We may use this information to send communications that may include:

  • New handcrafted creations

  • Crafty inspiration

  • Upcoming craft shows and events

  • Shop news

  • Product announcements

  • Seasonal updates

  • Special offers and promotions

  • Other She’s Krafty Girl news we believe may interest our subscribers

Joining the Krafty List is voluntary.

You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in our marketing emails or by contacting us.

Unsubscribing from marketing communications does not necessarily prevent us from sending non-marketing communications that are necessary to complete a transaction, respond to your request, provide customer service, or communicate important information concerning an order or service you requested.

We may retain limited information concerning an unsubscribe request when reasonably necessary to honor your preference and help prevent unwanted marketing communications from being sent to you again.

4. SMS and Text Messages

She’s Krafty Girl may offer optional SMS or text-message communications in the future.

If SMS marketing is offered, participation will be voluntary and will require the appropriate consent.

Providing a telephone or mobile number for an order, customer-service request, shipping purpose, or other business transaction does not by itself enroll you in promotional text messages.

When SMS marketing is available, the applicable signup or consent form will provide additional information concerning the program, including how to stop receiving promotional text messages.

You may withdraw your consent to receive marketing text messages using the opt-out methods provided with those communications.

Message and data rates may apply depending on your mobile carrier and service plan.

5. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

Depending on the technologies used by the website, this information may include:

  • Internet Protocol (IP) address

  • Browser type

  • Device type

  • Operating system

  • Referring website or page

  • Pages viewed

  • Links or features used

  • Approximate date and time of visits

  • Website activity and interactions

  • Cookie or similar technology information

We may use this information to operate the website, understand how visitors use it, improve our services, troubleshoot problems, maintain security, and protect against fraud or misuse.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide website functionality, remember preferences, understand website activity, improve performance, maintain security, and support shopping or other website features.

Some cookies may be necessary for the website to function correctly.

Other cookies or similar technologies may support analytics or other features.

Your browser may allow you to block, delete, or limit certain cookies. Disabling some cookies may affect the operation of certain website features.

7. How We Use Personal Information

We may use personal information for legitimate business purposes, including to:

  • Provide and operate our website

  • Process and fulfill orders

  • Provide customer service

  • Respond to questions and requests

  • Communicate about purchases or services

  • Maintain customer and business records

  • Manage communication preferences

  • Send marketing communications when appropriate

  • Improve our products, services, and website

  • Understand customer interests and website activity

  • Detect, investigate, and prevent fraud, abuse, or security incidents

  • Protect She’s Krafty Girl, our customers, and our website

  • Comply with applicable legal, tax, accounting, and regulatory obligations

We may also use information for another purpose disclosed to you when the information is collected or when otherwise permitted by law.

8. How We Share Information

We do not sell your personal information, email address, or mobile phone number to third parties for their own marketing purposes.

We may share information with trusted service providers when reasonably necessary to operate our business.

These services may include:

  • Payment processing

  • Order fulfillment and shipping

  • Website operation and maintenance

  • Email delivery

  • SMS or communications services

  • Analytics

  • Security and fraud prevention

  • Customer support

  • Professional, accounting, legal, or technical services

We provide or make available information only as reasonably necessary for these providers to perform services for us, subject to applicable agreements and law.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law or legal process

  • Respond to lawful government requests

  • Protect our rights, property, customers, or business

  • Investigate suspected fraud, abuse, or security incidents

  • Enforce applicable agreements or policies

  • Protect the safety of She’s Krafty Girl, our customers, or others

9. We Do Not Sell Your Contact Information

The relationship between She’s Krafty Girl and our customers matters to us.

We do not sell your email address or mobile phone number to third parties for their own marketing purposes.

We also do not provide customer contact lists to unrelated businesses so they can market their own products or services directly to you.

This does not prevent us from using trusted service providers that process information on our behalf to operate our business, deliver communications, process transactions, provide website functionality, or perform other necessary business services.

10. Your Communication Choices

You control whether you continue receiving marketing communications from She’s Krafty Girl.

Email

You may unsubscribe from marketing emails using the unsubscribe option included in our marketing communications.

We may maintain limited records necessary to remember and honor your unsubscribe preference.

Text Messages

If She’s Krafty Girl offers SMS or text-message marketing, instructions for stopping those messages will be provided with the applicable communications.

Withdrawing consent from marketing communications does not affect communications that may be necessary to complete an existing order, respond to a request you made, or provide a service you requested.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business purposes.

The appropriate retention period may depend on the type of information and why we have it.

For example, we may retain certain information when necessary to:

  • Complete and document transactions

  • Maintain tax, accounting, and business records

  • Provide customer service

  • Resolve disputes

  • Prevent fraud or abuse

  • Maintain security

  • Honor unsubscribe or communication preferences

  • Comply with legal obligations

  • Protect or enforce our legal rights

Information that is no longer reasonably required may be deleted, anonymized, or otherwise disposed of as appropriate.

12. Protecting Your Information

She’s Krafty Girl takes reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

No website, electronic transmission, or information-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

We do not publicly disclose details of our internal security systems, infrastructure, or protective measures where doing so could compromise their effectiveness.

13. Third-Party Websites and Services

Our website may contain links to, integrations with, or content provided by third-party websites or services.

When you leave our website or interact directly with a third-party service, that company’s privacy practices may apply.

She’s Krafty Girl is not responsible for the privacy practices, security, or content of independently operated third-party websites or services.

We encourage you to review their privacy information when appropriate.

14. Comments and Public Content

If our website allows comments, reviews, or other public submissions, information you choose to post publicly may be visible to other visitors.

Certain technical information may also be processed to help detect spam, fraud, or misuse.

Please avoid posting sensitive personal information in publicly visible areas of the website.

15. Customer Accounts

If She’s Krafty Girl offers customer accounts, we may retain information associated with your account to provide account functionality and services.

You are responsible for maintaining the confidentiality of your login credentials and for notifying us if you believe your account has been accessed without authorization.

The availability and features of customer accounts may change over time.

16. Your Privacy Requests

You may contact She’s Krafty Girl with questions concerning personal information we maintain about you.

Depending on applicable law and the nature of your request, you may be able to request access to, correction of, or deletion of certain personal information.

Some information may need to be retained when required or permitted for legitimate business, tax, accounting, fraud-prevention, security, transaction, or legal purposes.

We may take reasonable steps to verify a request before providing, correcting, or deleting personal information.

17. Children’s Privacy

She’s Krafty Girl’s website and products are intended for a general audience and are not designed for the purpose of collecting personal information from children.

We do not knowingly seek to collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.

18. Changes to This Privacy Policy

We may update this Privacy Policy as our business, website, products, services, communication methods, or legal obligations change.

When we update this Privacy Policy, we will revise the Last Updated date shown at the top of the policy.

Material changes may also be communicated through the website or by another appropriate method when warranted.

Your continued interaction with our website and services following an update is subject to the Privacy Policy then in effect.

19. Contact She’s Krafty Girl

If you have questions about this Privacy Policy, your personal information, or your communication preferences, please contact:

She’s Krafty Girl

Email: contact@sheskraftygirl.com

Website: sheskraftygirl.com

We take privacy questions seriously and will make reasonable efforts to respond to legitimate requests.